Ooh, that reminds me... I have 4 invites available for whomever wants one!
I'm also finally back up on LJ, hopefully for good, but not by any intervention of my own. They did eventually update their off-site status page. I know they were probably still dealing with a lot of fallout from the attacks and busy with that, but having worked in an extremely high-paced and stressful customer service environment, I know just how quickly frustration can be dealt with by letting people know that you know they're having a problem and you're working on fixing it. Uncertainty and confusion just drives most people batty, and it can be a deceptively simple thing to deal with. /2cents
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Date: 2009-08-09 01:34 am (UTC)I'm also finally back up on LJ, hopefully for good, but not by any intervention of my own. They did eventually update their off-site status page. I know they were probably still dealing with a lot of fallout from the attacks and busy with that, but having worked in an extremely high-paced and stressful customer service environment, I know just how quickly frustration can be dealt with by letting people know that you know they're having a problem and you're working on fixing it. Uncertainty and confusion just drives most people batty, and it can be a deceptively simple thing to deal with. /2cents