voldemort: (Default)
senor riddle ([personal profile] voldemort) wrote in [community profile] downtime2009-08-07 08:11 pm

state of the lj

for those of you who don't know, an unknown person/group disliked A SINGLE USER so much that they attacked multiple websites yesterday. twitter, google, and facebook have recovered, but good ol' livejournal has not. this is both hilarious and annoying, obviously.

an in-depth look at the situation can be found here: http://news.bbc.co.uk/2/hi/technology/8189162.stm

[personal profile] sketchme 2009-08-09 12:40 am (UTC)(link)
I agree, they need better off-site support, especially if they know many people won't have access to the site. I haven't had access since the attack took place. This whole thing has finally made me use my invite and join dreamwidth. I hope if a similar thing ever happens here, DW will have the sense to provide off-site support. I was completely in the dark until I came across this com. Thank you [personal profile] voldemort.
jadey: greyscale a woman's face (ani difranco) eyes upward  (Default)

[personal profile] jadey 2009-08-09 01:34 am (UTC)(link)
Ooh, that reminds me... I have 4 invites available for whomever wants one!

I'm also finally back up on LJ, hopefully for good, but not by any intervention of my own. They did eventually update their off-site status page. I know they were probably still dealing with a lot of fallout from the attacks and busy with that, but having worked in an extremely high-paced and stressful customer service environment, I know just how quickly frustration can be dealt with by letting people know that you know they're having a problem and you're working on fixing it. Uncertainty and confusion just drives most people batty, and it can be a deceptively simple thing to deal with. /2cents
itsaveelathing: (Default)

[personal profile] itsaveelathing 2009-08-09 08:05 am (UTC)(link)
Agreed about the need for off-site support. Funny that this made you use your dreamwidth invite because this made me actually send out dreamwidth invites. :)
foxfirefey: Fox stealing an egg. (Default)

I'm just bopping around randomly on DW

[personal profile] foxfirefey 2009-08-26 02:25 am (UTC)(link)
DW does have a twitter account that status updates go to:

http://twitter.com/dreamwidth

It wouldn't help much in cases like this when Twitter is also down due to an attack, but at least there is one offsite backup.